Who we are
Herbal Essence is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
1. Information We Collect
We collect the following types of information from you when you use our website or services:
Personal Information:
- Name, email address, phone number, billing address, and shipping address.
- Payment information (processed securely through third-party payment gateways).
Non-Personal Information:
IP address, browser type, device information, and cookies to track user behavior on the site.
2. How We Use Your Information
We use the information we collect for the following purposes:
Website Improvement: To analyze user behavior and enhance our website’s performance and functionality.
Order Processing: To fulfill your orders, process payments, and arrange delivery.
Customer Support: To contact you regarding your order or respond to inquiries.
Marketing: To send promotions, discounts, and product updates (only if you opt-in to our newsletter).
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners, including:
Analytics Providers: To analyze website traffic and user behavior.
Delivery Services: To deliver your orders to your address.
Payment Gateways: To securely process payments.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and collect data about site usage. You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Disabling cookies may limit certain features of our site.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission of data can be 100% secure. We encourage you to take steps to safeguard your data by using strong passwords and logging out after each session.
6. Your Rights and Choices
Access and Correction: You can access or update your personal information by logging into your account.Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of the emails. Delete Account: If you wish to delete your account, contact us at [Email Address].
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before submitting any personal data.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or the way your data is handled, please contact us at:
Email: herbalessence12@gmail.com
Phone: 0308-9631114
